Contact Us

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Mumbai

Unit No. 301B, 3rd Floor,
A-Wing, Kaledonia Building,
Sambhaji Nagar, Sahar Road,
Andheri East, Mumbai - 400069
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Pune

Unit -101, Lohia Jain Business Hub,
Plot no 4+5+7, Sr. no 52/53 p,
Behind Maratha Mandir,
Near LMD Chowk, Bavdhan
Khurd, Pune -411021

COMPLAINT REDRESSAL ESCALATION MATRIX (Broking)

In case, concerns not addressed, you may escalate it to the subsequent Level as per the below matrix. Please quote your Email Interaction No. while raising your complaint to the subsequent level.

Escalation LevelDetails ofContact PersonAddressContact NoEmail idWorking Hours
Level 1Customer ExperienceEsther Roji/Madhuri Mondkar03rd Floor, A Wing, Kaledonia Building,
Sahar Road, Andheri (E),
Mumbai - 400069
8928250817/8591871028connect@incredmoney.comAll Trading Days
09.00 am to 05.00 pm
Level 2Head of Customer ExperiencePriyansh Saxena03rd Floor, A Wing, Kaledonia Building,
Sahar Road, Andheri (E),
Mumbai - 400069
9004854685priyansh.saxena@incredmoney.comAll Trading Days
09.00 am to 05.00 pm
Level 3Compliance OfficerRuthvik Kavale03rd Floor, A Wing, Kaledonia Building,
Sahar Road, Andheri (E),
Mumbai - 400069
022-41611597ruthvik.kavale@incred.comAll Trading Days
09.00 am to 05.00 pm
Level 4Buisness HeadVijay Kuppa03rd Floor, A Wing, Kaledonia Building,
Sahar Road, Andheri (E),
Mumbai - 400069
9819492358vijay.kuppa@incredmoney.comAll Trading Days
09.00 am to 05.00 pm