Contact Us
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Mumbai
Unit No. 301B, 3rd Floor,A-Wing, Kaledonia Building,
Sambhaji Nagar, Sahar Road,
Andheri East, Mumbai - 400069
- + 91 85918 71028 (Monday - Friday, timing 10 am - 6 pm)
- + 91 89282 50817
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Contact Us
Mumbai
Unit No. 301B, 3rd Floor,COMPLAINT REDRESSAL ESCALATION MATRIX (Broking)
In case, concerns not addressed, you may escalate it to the subsequent Level as per the below matrix. Please quote your Email Interaction No. while raising your complaint to the subsequent level.
Escalation Level | Details of | Contact Person | Address | Contact No | Email id | Working Hours |
---|---|---|---|---|---|---|
Level 1 | Customer Experience | Esther Roji/Madhuri Mondkar | 03rd Floor, A Wing, Kaledonia Building, Sahar Road, Andheri (E), Mumbai - 400069 | 022 45395993 022 45395963 | connect@incredmoney.com | All Trading Days 09.00 am to 05.00 pm |
Level 2 | Head of Customer Experience | Priyansh Saxena | 03rd Floor, A Wing, Kaledonia Building, Sahar Road, Andheri (E), Mumbai - 400069 | 9004854685 | priyansh.saxena@incredmoney.com | All Trading Days 09.00 am to 05.00 pm |
Level 3 | Compliance Officer | Brijmohan Bohra | 03rd Floor, A Wing, Kaledonia Building, Sahar Road, Andheri (E), Mumbai - 400069 | 022-6904 1538 | compliance@incredmoney.com | All Trading Days 09.00 am to 05.00 pm |
Level 4 | Business Head | Vijay Kuppa | 03rd Floor, A Wing, Kaledonia Building, Sahar Road, Andheri (E), Mumbai - 400069 | 9819492358 | vijay.kuppa@incredmoney.com | All Trading Days 09.00 am to 05.00 pm |
In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with: